We are having some monitoring issues with Qubo and ION Plus which are OTA (Over The Air) digital broadcast networks. Unlike the vast majority of our networks that are monitored via commercial grade satellite feeds, DRMetrix monitors OTA networks by comparing the TV ads between two broadcast affiliates in different markets. We report any ads that match as to date/time as national ads. That said, should either of the two broadcast affiliates go offline, we can’t report airings. Over the past few days, we’ve encountered a couple of different issues with our Qubo and ION Plus affiliates. In the short term, these two networks will be offline while we work to remedy the issues. Long term, our community would be better served if the digital broadcast networks would allow us to monitor them via direct commercial grade feeds! We’d greatly appreciate if everyone could join us in encouraging these OTA networks to work directly with DRMetrix.
Extreme Weather in Texas caused three of the Fox Cable Networks to go out of service from 1:30AM to 10:30AM EST today. Service has since been restored. Stay warm and safe out there!
What’s with the new email authentication?
We apologize for the inconvenience but we’ve had some issues related to unauthorized access to AdSphere. This can occur when someone changes employment and their Adsphere account is not deactivated by their employer. This has allowed some individuals to continue accessing Adsphere. We would invite all of our clients to occasionally audit their AdSphere users and deactivate non-employees.
When someone leaves a company, it is common for them to lose access to their corporate email address. So, as a catch all, we are asking for users to authenticate one time via email every six months.
We realize the some clients may have email delivery issues related to spam services blocking emails from drmetrix.com. That said, it’s important for these issues to be resolved by unblocking emails from drmetrix.com. This will also allow users to take full advantage of various features of AdSphere that rely on the ability to push reports to users via email. If you are having trouble receiving drmetrix.com emails, please check your local spam folder first. If you can’t locate our emails in your spam folder, then please ask your company email administrator to “white list” all emails coming from drmetrix.com. This way, none of your company users will be inconvenienced and everyone will be able to receive AdSphere tracking & alert emails as well as other automated email reports.
We thank everyone for their understanding and patience.
7:30 PM EST – It appears there is a problem this late afternoon and we have technicians who will be on site to troubleshoot within the hour. The issue may be with our database server which is causing issues with our front end Adsphere, AVS, and DRMetrix.com websites. We anticipate the issue will be resolved soon. More updates to follow.
8:30 PM EST – All systems are back online. We apologize for any inconvenience.
Email links not working?
Emails sent by AdSphere, with links to download excel reports, are not working for some users. When you click to download the report, Chrome is not always downloading the file. We understand that Chrome has recently made some changes that is causing the issue and we are currently working on a fix. In the interim, you can right click on the download links and choose the option to open the link in a new tab. This temporary work around will allow you to download any of our excel reports without issue.
DRMetrix had a network capture server fail from 12/22/20 at 18:00 ET to 12/23/20 at 18:00 ET impacting 7 networks. Airing detections on the following networks were impacted: Viceland, History Channel, Science, USA Network, VH-1, WGN Superstation, and Women’s Entertainment. Systems that are in place to monitor and alert our team to such failures did not work as expected in this instance. We have investigated the cause and are making changes to these systems to help mitigate future occurrences. We sincerely apologize for any inconvenience caused.
On 12/10 at 8am EST there was an outage impacting some Viacom networks caused by a satellite receiver issue. The outage was resolved by 9:30am EST. DRMetrix’s break type (DPI) signaling was also impacted and not fully restored until 9AM EST today. This will impact DPI break type flagging for this period of time on the following networks: BET, MTV2, Nickelodeon, TVLand, and Nick-At-Night. We apologize for any inconvenience caused.
Following the success of it’s AdSphere™ research system, DRMetrix has been introducing a host of new features for its airing verification service known as “AVS”.
Unlike AdSphere™, AVS™ can be used to track airings for brand as well as direct-to-consumer campaigns.
Agencies and advertisers are finding AVS™ to be the most cost effective solution for tracking airings across 130+ national cable networks. Airings data can be pulled down on a near real-time basis by integrating with the AVS™ API and/or agencies can pull down airings into media buying systems such as CORE on a daily basis. AVS™ has recently integrated with Core Connect to completely automate the process.
AVS™ allows users to subscribe to their own campaigns as well as competitive campaigns. A built in custom report generator allows users to create individual outputs for different team members. If an agency team is working on a particular account, they can receive airings data delivered for that campaign, as well as key competitive campaigns, on a daily and/or weekly basis. The user interface of AVS™ is incredibly easy to use allowing different team members to login and setup their own outputs without requiring IT support.
AVS™ is capable of reporting the “break type” for each airing detected on national cable networks allowing agencies to differentiate between national and local “DPI” break airings. For compatibility, users can assign their own network codes by network and break type. This eliminates the traditional requirement to pay for two encodings to separate airings by break type. In fact, AVS™ doesn’t require creative encoding so there is no costly requirement to replace air tapes in order to test drive the AVS™ service!
As part of a suite of automation tools, agencies can use the new AVS™ creative upload feature to have their creatives pre-registered before going to air. This way, airings data is immediately available. Users can also assign ISCI codes, unique creative names, and more as part of their creative submission.
Last, but certainly not least, DRMetrix launched a new BI tool called AVS™ Dashboards. Now, in addition to pulling down airings data, AVS™ users can visualize airings data across multiple brand-campaigns and share the interactive reporting with colleagues and clients. Unlike expensive BI tools such as Tableau, Microsoft BI, etc., the use of AVS™ dashboards is completely free and agencies can setup as many dashboards as they desire to share internally and/or with third parties. The framework designed for AVS™ dashboards can be completely customized by users on a fee basis. This is a great solution for agencies or anyone who wishes to customize their own BI solution building on DRMetrix’s existing AVS™ dashboard framework.
To learn more about the new AVS™ Dashboard offering, please click to watch the video below.
For clients interested in using AVS data with Google Data Studio, DRMetrix has created the DRMetrix AVS™ Connector. Information on how to use the new connector can be found by clicking here.
Existing AdSphere™ subscribers have access to a free tier of AVS™ which allows them to monitor unlimited creatives for up to 20 brand-campaigns a year. If users require more, they can purchase additional brand-campaign subscriptions as needed. Rather than charging by creative, DRMetrix charges a yearly fee of either $250 or $150 for each additional brand-campaign subscription which includes reporting for unlimited creatives for 12 months. At the $250 rate, users can switch monitoring from one brand-campaign to another at any time throughout the year. At $150 the monitoring is limited to a single brand-campaign for 12 months. Over the course of the year, whether a brand/campaign launches one or dozens of new creatives, all are covered under one low yearly fee.
If you would like to learn more about AVS™, or AVS Dashboards™, please contact DRMetrix at [email protected]
We updated the media rates for Q3 from Standard Media Index and the system fell behind processing all of the rate updates. Airings are delayed getting into AdSphere and AVS by about 9 hours as of 3pm ET today. We expect the system to catch up by the end of today. We apologize for any inconvenience.
It’s been a long time coming. With our latest AdSphere build, 28.5 minute airings will be treated as any other format allowing users to rollup total airings and spend by brand. Similar to other creative lengths, you’ll also be able to filter 28.5 minute creatives by product, lead generation, and brand/DR classifications. Instead of having separate brand classification sections for short and long form, there will instead be a single Brand Classification button as shown here.
When you open up the Brand Classification menu, this is what you’ll now see. All creative lengths have been unified and may now be selected which is the new default in AdSphere.
One of the things we love the most is that you can now bring all of the short and long form airings & spend together in a single view. Users won’t need to create separate short and long form reports anymore! For example, if you want a single report showing all new short and long form brands, this will now be possible. Gone are the days of having to view short and long form creatives separately.
If you would prefer to exclude long form airings, all you’ll need to do is open up the brand classification filter and unclick the 28.5m format.
For retailers using Adsphere™, they’ll be able to receive a single weekly excel output showing the aggregated spend for each ASONTV brand which will include both its short and long form spend.
We look forward to your feedback! Feel free to comment here or send an email to [email protected]