ETL was taken offline early this morning around 5AM EDT to rebuild as part of our quarterly update and should be caught up in the next 2-3 hours. As a result, orders for the first part of the day are delayed getting into AdSphere and AVS. We apologize for the inconvenience.
We regret to inform that at 22:15:45 ET on Friday, March 26th, our ETL was taken offline to perform some system maintenance and was not properly restarted. The issue was discovered Saturday morning. The ETL is back online and will be catching up today.
As a result of the ETL being offline, airings will be coming into AdSphere and AVS slower than normal. No airings have been lost only delayed. AVS files automatically generated for Friday 3/26 will be missing data after 22:15:45 ET due to the issue. We expect the system will catch up Saturday and things will be back to normal by end of day.
We apologize for this issue. If anyone needs assistance regenerating their daily file for 3/26, please reach out to [email protected]
We will be doing some system maintenance from midnight ET until 3AM EST. During this time there may be brief periods of service disruption.
These was an update being applied to the system videos and something went wrong. Murphy’s law in action. We are aware that AdSphere is not properly showing video results presently and we are working to fix. Updates to follow. We apologize for the inconvenience!
Update – Videos are working again. 🙂
The contact data on Advertiser Pages is offline this morning and/or showing incomplete results. We are aware of this problem and will have a fix for it soon. We apologize for the inconvenience.
Update 12pm EST – This issue has been resolved and was a result of a Cron job that didn’t complete properly. We are asking the development team to create a fail safe so this can’t happen again.
ION Plus and QUBO are both off the air as of 2/28/21.
Here’s a news article explaining the same: