Friday Update – 9/22/17

We discovered today that users who are using a google chrome extension by the name of Adblock are running into issues with AdSphere crashing.  We are researching this issue but recommend that you exempt drmetrix.com using the available options for the Adblock plugin as shown below:

Look for the plugin icon which is a thumbs up hand in a green circle and click it.  Then find and click “Options”.

Click on Customize, then click on “Show ads on a webpage or domain” and enter in “drmetrix.com” and click OK!

This should resolve the issue.   (The last image shows how the exclusion should appaer).  Please report any problems to [email protected]

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Monday Update – 9/11/17

On Friday, DRMetrix released a new build with Global Search and Advertiser pages.  Later in the day, several users reported that upon login that the system would freeze with a strange message. Our technical team believes they found and fixed the issue over the weekend.  If the issue persists, our recommendation is to clear your browser cache and try again.  I found this handy article online that shows the steps for clearing your browser cache for all different types of browsers:  http://www.refreshyourcache.com/en/home/   (We recommend for the best experience to use Google Chrome with AdSphere).

We spoke to a user early this morning who had reported the problem on Friday.  They reported being able to login without incident and without having to clear their cache.

If anyone still has this issue please try clearing your cache and kindly contact [email protected] so that we can document the issue.

We apologize for any inconvenience this bug may have caused!

New AdSphere Build Released – 9/8/17

We are pleased to announce some new exciting features that are coming to AdSphere today.

With more than 27,000 creatives, 6,800 brands, and 3,800 advertisers in the AdSphere database, finding what you’re looking is now easier than ever.

Introducing AdSphere’s new Global Search & Advertiser Pages!

Please click here for a short video walk through of these powerful new features.

We have even more exciting new features planned to debut at the upcoming ERA – D2C Convention in Las Vegas.  DRMetrix will be exhibiting October 4-5 at booth #309.  To schedule an appointment to visit with a member of our team at the show, please click here.  Please bring a colleague or two with you!