System Status – 5/2/2022

We are having issues with playback of airing level videos and thumbnails today. The wrong files are being played back in many instances. We expect this issue will be resolved in 48 hours or less.

There is also an issue with extra short form spot detections during infomercial blocks that will be fixed momentarily.

We apologize for any inconvenience.

5/4/22 Update – Fix was pushed to production for airing level videos yesterday. Also, we have removed all of the erroneous short form detections that creep into our data during infomercial time blocks. Please email support@drmetrix.com if you encounter any issues!