Just after 5PM ET today, one of our vendors, Cloudflare, which protects DRMetrix.com, AdSphere™, and AVS™ from DOS (denial of service) attacks went offline.  This is a very rare event which likely is impacting thousands of websites that use Cloudflare’s service.  At the time of this writing, we can’t reach cloudflare.com but we did call their offices and they are aware of the problem and have their engineers working on it.  We’re sure this will make some news later today.  We hope Cloudflare is able to quickly resolve their issues!

5:36PM Update – DRMetrix sites appear to be back online.  During the outage, we checked other popular websites such as uber.com, authy.com, yelp.com, and many others were also offline.

Cloudflare DNS goes down, taking a large piece of the internet with it

The following is from Cloudflare’s website:

There is a sync issue that is impacting 2020 airings data in the new AVS dashboards.  Some duplicate airings are being pulled into the dashboards for 2020 causing the spend and airing counts to be inflated a bit higher than actual counts.  AVS Dashboard airing data for 2018 and 2019 is not affected and counts between AdSphere and AVS dashboard match.   The AVS Dashboard technical team is working on this issue and we expect resolution soon and we’ll update here.  A status message is being displayed when users log into AVS Dashboards to advise of the temporary airing count issue.

Update 7/15 – The sync issue impacting 2020 airings has been resolved.

Capture Server went down on 7/3 at 21:22 ET.  The issue was resolved on 7/5 at 16:10 ET.  The following networks were impacted:  Food, Fox Business, Fox Sports 1 & 2, Fusion, FX Movie, FXX, and Golf.

We apologize for this issue and we’re researching the root cause.