This morning issues with crons were discovered that process weekly reports. The data is showing in Adsphere and these same reports can be manually run and exported as an interim solution. If anyone needs help to manually generate a critical report, please email support@drmetrix.com for assistance.

These cron issues should be resolved soon and automated delivery will resume and missing reports will be resent in the next day or two. There are a few other issues in AdSphere this morning which are being looked at on priority for resolution. One is that network airing totals at the bottom of network detail pages are inaccurate and don’t match the total airings shown at the top of page. There is a backend process that has been identified as the culprit and it will be resolved soon. Airing level videos are still a work in progress and there is a network mismatch error on video playback in ranking system (which is a minor issue not impacting video playback). A more serious issue is 28.5m long form reporting which is delayed from last week and is not caught up at this hour. These are some of the areas that our team will be focusing on this week for resolution. We apologize for these issues and we’ll be working hard to resolve them as quickly as possible.