System Update – 7/28/19

Around 5:50AM on 7/26 we had a capture server malfunction which impacted 8 networks.   The issue was resolved on 7/27 around 2:50pm.  We were unable to capture detections during this timeframe on the following networks:

American Heroes
AXS TV
BBC America
Big 10 Network
Bloomberg
CMT Music
MLB Network
Nick Toons

We apologize for this inconvenience.  We are exploring ways to reduce the impact should a similar situation arise in the future.

System Update – 7/17/19

There is an issue affecting AdSphere this morning and we understand users are receiving timeout error messages.  We are currently investigating the issue and hope to have it resolved soon.  Updates will follow.  We apologize for the inconvenience.

Update – Some runaway queries were discovered and terminated.  We are still investigating the root cause but service has been restored.