Monday Update – 9/11/17

On Friday, DRMetrix released a new build with Global Search and Advertiser pages.  Later in the day, several users reported that upon login that the system would freeze with a strange message. Our technical team believes they found and fixed the issue over the weekend.  If the issue persists, our recommendation is to clear your browser cache and try again.  I found this handy article online that shows the steps for clearing your browser cache for all different types of browsers:  http://www.refreshyourcache.com/en/home/   (We recommend for the best experience to use Google Chrome with AdSphere).

We spoke to a user early this morning who had reported the problem on Friday.  They reported being able to login without incident and without having to clear their cache.

If anyone still has this issue please try clearing your cache and kindly contact [email protected] so that we can document the issue.

We apologize for any inconvenience this bug may have caused!